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| Current System |
Proposed System |
| Businesses choose from 25 companies authorized to collect recycling and garbage in San José. |
Two to three companies have exclusive franchises to collect recycling and garbage in defined areas of the City. |
| Businesses only recycle about 10 - 20% of their waste. |
Businesses potentially could recycle up to 80% of their waste. |
| Surveyed Businesses Identified: |
New System Benefits: |
| A lack of recycling services as one of the top three obstacles to recycling more. |
A consistent suite of services that can be tailored to each business. |
| Inconsistent rates, even for a company with multiple locations. |
More equitable and consistent rates, with a competitive bid process to control costs.
|
| Varying levels of satisfaction with customer service provided by collection companies. |
Customer service standards and incentives outlined in contracts. |
| Noise and traffic complaints from collection trucks driving overlapping routes on multiple days. |
Each geographical area would have only one collection company, reducing traffic, noise and emissions. |
